The product/s purchased will be processed immediately upon receipt of payment, with an estimated delivery time of 48/72 working hours if the order is placed in mainland Spain. The delivery time will be between 3/7 working days in the case of the Canary Islands, Balearic Islands, Ceuta, Melilla and abroad (within the EU), and may be longer in countries outside the EU.

Normal shipping costs are free of charge, depending on the country of shipment. Shipments will be made by the transport companies with which Smart On has contracted the service, according to the countries and shipping method selected.

The User undertakes to enable the delivery of the requested order by providing a “delivery address” to which the requested order can be delivered within the agreed delivery schedule of the products purchased, as well as a telephone number so that the transport agency can contact the customer for any matter relating to the shipment/delivery of the product/s purchased. In the event that the User provides SMART ON S.L. with an incorrect “delivery address”, SMART ON S.L. shall have no responsibility for the delay or impossibility of delivery of the order requested by the registered User, reserving the right to cancel the purchase made, or the user will assume the new delivery costs.

However, delivery times may vary depending on the specific circumstances of each order. In particular, transport times may be altered by extraordinary incidents and difficulties in the delivery of the goods.